About
Highly motivated and versatile Administrative Officer with a strong background in human resources, content creation, and digital marketing, adept at optimizing business processes and fostering positive work environments. Proven ability to drive efficiency, enhance engagement, and achieve organizational objectives through strategic planning, problem-solving, and effective communication. Seeking to leverage diverse skill set to contribute to business growth and operational excellence in a dynamic administrative or content-focused role.
Work
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Summary
Currently serving as Content Writer & Digital Marketer, responsible for crafting compelling content and executing digital strategies to enhance brand engagement and customer acquisition.
Highlights
Developed and wrote compelling marketing copy and content, increasing audience engagement across digital platforms by an estimated 15%.
Designed and optimized graphics and images for social media, significantly improving visual appeal and interaction rates.
Distributed content across multiple social media channels, expanding reach and generating new leads for property listings.
Managed prospect follow-up through targeted messaging, contributing to improved lead conversion rates.
Provided commendable customer service, fostering positive client relationships and enhancing brand reputation.
Lagos, Lagos, Nigeria
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Summary
Trained as an Assistant Manager, focusing on business performance monitoring, team development, and operational oversight to ensure high standards of service and efficiency.
Highlights
Monitored daily business performance and operational controls, identifying key areas for improvement in efficiency and service delivery.
Identified and addressed team members' basic needs, contributing to a more supportive and productive work environment.
Engaged proactively with team members to cultivate a positive and collaborative work atmosphere, enhancing team morale and cohesion.
Ensured consistent delivery of commendable customer service, contributing to high customer satisfaction and repeat business.
Supervised daily shift activities for a team of 10+ members, ensuring smooth operations and adherence to company standards.
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Summary
Served as Creative & Research Personnel, delivering optimized research and developing compelling content to drive company engagement and learning initiatives.
Highlights
Delivered optimized research, informing the creation of innovative ideas and content strategies that enhanced project outcomes.
Brainstormed and developed diverse content ideas collaboratively with team members, leading to the successful launch of new initiatives.
Authored compelling articles on various topics, contributing to the company's thought leadership and audience engagement.
Conducted extensive reviews of course syllabi, improving the quality and relevance of educational content by an estimated 20%.
Collaborated effectively with a team of creatives, fostering a synergistic environment that boosted project delivery efficiency.
Increased the accessibility and impact of learning content, expanding the reach to a broader audience and enhancing user experience.
Boosted company's content engagement metrics by over 25% through strategic content development and distribution.
Lagos, Lagos, Nigeria
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Summary
Supported administrative operations, managed records, and facilitated inter-departmental communication to ensure organizational efficiency.
Highlights
Ensured the intact and organized storage of workers' files, improving document retrieval efficiency by 15% and maintaining compliance.
Provided comprehensive administrative support to various departments, streamlining daily operations and enhancing productivity.
Effectively distributed memos and circulars to over 10 departments, ensuring timely dissemination of critical information.
Drafted compelling and engaging official correspondence, enhancing professional communication standards.
Contributed significantly to the team's efforts, helping to achieve departmental objectives and improve overall operational results.
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Summary
Supported the Human Resources department in maintaining records, administering employee welfare, and contributing to HR objectives.
Highlights
Maintained comprehensive physical and digital personal records for over 500 employees, ensuring data accuracy and confidentiality.
Updated internal databases for both official and ad-hoc employee information, improving data accessibility for HR operations.
Administered health, welfare, and safety programs, contributing to a secure and compliant work environment.
Contributed directly to the HR team's efforts, assisting in the accomplishment of key departmental objectives and initiatives.
Supported various performance management procedures, aiding in the tracking and evaluation of employee performance.
Volunteer
National Primary Health Care Development Agency
|Covid-19 Vaccine Administrator
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Summary
Assisted in the national COVID-19 vaccination drive, focusing on card distribution, digital entry, and kit administration.
Highlights
Assisted in the efficient distribution of vaccine cards to thousands of individuals, ensuring accurate record-keeping.
Supported digital entry of vaccination data for all recipients, maintaining a streamlined and accurate database.
Delivered excellent administration of vaccination kits, ensuring proper handling and distribution protocols were followed.
Independent National Electoral Commission
|Polling Officer
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Summary
Ensured the integrity of the electoral process by conducting fair elections, managing results, and organizing voters.
Highlights
Conducted and ensured fair elections, upholding democratic principles and maintaining transparency.
Accurately assembled and verified voting results, contributing to the integrity of the election process.
Led a team of Ad-hoc staff, effectively coordinating their efforts to manage polling activities.
Organized and efficiently assembled voters, ensuring a smooth and orderly voting experience for all participants.
Languages
English
Skills
Administrative Support
Records Management, Document Control, Office Administration, Scheduling, Correspondence Management, Front Desk Operations, Executive Assistant Support.
Human Resources
HR Administration, Personnel Management, Employee Relations, Performance Management Support, HR Database Management, Health & Welfare Administration, Team-member Engagement.
Content Creation & Marketing
Content Writing, Copywriting, Digital Marketing, Social Media Engagement, Graphic Design, Article Writing, Content Strategy, SEO Basics, AI Tools for Content.
Project Management & Operations
Project Coordination, Process Optimization, Business Performance Monitoring, Team Leadership, Workflow Management, Problem Solving, Strategic Planning Support.
Communication & Interpersonal
Excellent Communication, Interpersonal Skills, Team Building, Team Playing, Customer Service, Stakeholder Engagement, Emotion Intelligence.
Software & Tools
MS Excel, MS Word, Adobe Photoshop, Adobe Suite, Graphic Designer Tools.
Research & Analysis
Market Research, Data Collection, Information Synthesis, Idea Creation.
Interests
Hobbies
Reading, Writing, Travelling, Painting, Designing.
Community Engagement
Volunteering, Researching.